Terms of service

Effective date: September 13, 2025

Introduction
Welcome to Pilra. These Terms of Service (“Terms”) govern your use of our website (https://pilra.top) and your purchase of children’s pajama products offered through our store. By accessing our site, browsing our content, or making a purchase, you agree to comply with and be bound by these Terms. Please read them carefully, as they outline the rights, responsibilities, and obligations that apply to both Pilra (“we,” “our,” “us”) and you (“you,” “customer,” “user”).

If you do not agree with these Terms, you must discontinue use of our website and refrain from purchasing our products.

Eligibility to use the website
By using our website, you confirm that you are at least 18 years of age, or that you are accessing the site under the supervision of a parent or legal guardian. Purchases must be made by adults who are legally capable of entering into binding contracts.

Account registration
To access certain features, you may create an account. You agree to:

  • Provide accurate, current, and complete information.

  • Maintain confidentiality of your account credentials.

  • Accept responsibility for all activities under your account.
    Pilra reserves the right to suspend or terminate accounts that provide false information or engage in unauthorized activity.

Product information
We strive to ensure product descriptions, sizes, and images are accurate. However, due to variations in manufacturing and display settings, slight differences may occur. Pilra does not guarantee that colors, textures, or measurements will exactly match the product received.

Orders and acceptance
When you place an order, you are making an offer to purchase. Your order is accepted once we send you a confirmation email and payment has been successfully processed. Pilra reserves the right to refuse or cancel any order for reasons including:

  • Product unavailability.

  • Errors in pricing or description.

  • Suspicion of fraud or unauthorized transactions.

Pricing and payment

  • All prices are listed in U.S. dollars unless otherwise stated.

  • We reserve the right to update prices at any time.

  • Payments are processed securely through third-party providers. By submitting your payment information, you authorize us to charge your method of payment for the total amount of your order.

Shipping and delivery
Shipping timelines are provided at checkout and may vary based on location, carrier, and seasonal demand. Once your order has been shipped, Pilra is not responsible for delays caused by third-party carriers or customs clearance. For further details, please review our Shipping Policy.

Returns and refunds
Our Return and Refund Policy governs how returns, exchanges, and refunds are managed. Customers are responsible for reviewing this policy before making a purchase.

Prohibited conduct
When using our website, you agree not to:

  • Misuse the site for fraudulent or unlawful purposes.

  • Disrupt or interfere with the security or functionality of the website.

  • Upload harmful code, malware, or viruses.

  • Infringe upon intellectual property rights of Pilra or third parties.

  • Use automated tools to scrape data or overload the website.

Intellectual property
All content on the Pilra website—including text, images, graphics, logos, product designs, and software—is the property of Pilra or licensed to us. You may not reproduce, distribute, or exploit any content without our prior written consent.

Third-party services
Our website may include services or links provided by third parties, such as payment gateways or shipping partners. We are not responsible for their actions, policies, or terms, and encourage you to review their conditions separately.

Disclaimer of warranties
To the maximum extent permitted by law, Pilra provides its website and products “as is” and without warranties of any kind, express or implied. We disclaim all warranties, including but not limited to:

  • Merchantability.

  • Fitness for a particular purpose.

  • Non-infringement.

Limitation of liability
Pilra shall not be liable for indirect, incidental, or consequential damages arising out of your use of our products or website, including but not limited to loss of data, revenue, or profits. Our maximum liability, whether in contract, tort, or otherwise, shall not exceed the total amount paid by you for the product purchased.

Indemnification
You agree to indemnify and hold harmless Pilra, its affiliates, employees, and partners from any claims, damages, liabilities, or expenses resulting from your use of our website, violation of these Terms, or infringement of third-party rights.

Termination
We may suspend or terminate your access to the website at any time, without notice, if you breach these Terms or engage in harmful behavior. All provisions regarding intellectual property, disclaimers, and liability limitations shall survive termination.

Governing law
These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-law principles.

Dispute resolution
In the event of disputes, you agree to attempt informal resolution by contacting us at service@pilra.top. If unresolved, disputes shall be submitted to binding arbitration in Delaware, unless otherwise prohibited by applicable law.

Changes to Terms
Pilra reserves the right to update or modify these Terms at any time. Changes will take effect immediately upon posting to https://pilra.top, with the Effective date updated at the top. Continued use of the website constitutes acceptance of the revised Terms.

Contact information
For questions or concerns regarding these Terms, please contact us: